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Friday, January 20, 2023

When You Hear What You Want To Hear

 When You Hear What You Want To Hear

Let's NOT call it CENSORSHIP.  As what is quite popular in today's social media, it is all about FILTERING.  That's When You Hear What You Want To Hear.  But hey, by those terms, you're NOT really listening. Instead, listen to what you DON'T want to hear.  That's how you grow.  Now, instead of getting caught up in a loop of reasoning and counter reasoning, let's figure it out why some [or probably many of us] tend to be leaning to hear only what he/she wants to hear⚓⚓⚓

WHEN we expect the listener to agree to what we say.  WHEN we expect a show of support from them only to find out there are devil's advocates amongst our listeners.  But hey, if one thinks that you just want him to agree, then he WON'T have that incentive to listen, right?  BTW, nobody likes suppressing one's opinions or feeling compelled to agree with someone they think is wrong. Now how do we fix that dilemma?  Try creating a space for conversation.  If it's a conversation with your spouse/partner, explicitly state that you want to hear his/her honest thoughts.  And more importantly, assure that you will LISTEN with no criticismπŸ’ŠπŸ’ŠπŸ’Š

Problem is, we sometimes have that difficulty to accept the fact that sometimes, you won't share the same opinion or stand.  And since it may not come naturally, always assure your spouse/partner that whatever the differences of opinion, at the end of the day, both of you will still be on the same side, at the same flankπŸ“ŒπŸ“ŒπŸ“Œ

Especially when it's all about feedback, just DON'T expect a chorus in unison akin to the church choirs.  Instead, feedback is a genuine conduit of opinions from either your customers or stakeholders.  And while feedback is NOT guaranteed to be 100% valid as sometimes, subjectivity creeps in, by and large, it is a legitimate channel for you to hear or listen to the 'REAL SCORE' akin to being GMO-free.
Whenever I am asked what is the very #1 thing I liked in Singapore, eyebrows would raise whenever I blurt out that what I miss the most while living in Singapore for close to nine years is that 'CUSTOMER FEEDBACK' Form which every store has atop its counter.  With that 'CUSTOMER FEEDBACK', I owe it to share my genuine and unfiltered feedback, not condoning WHEN THEY WANT TO HEAR WHAT THEY WANT TO HEARπŸ“—πŸ“—πŸ“—

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